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Along with helping you find
the right solution we also offer these services:
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“I have been an itworks customer since their inception. I think the world of
their people…”
Clark Spencer -
HMV Sonic Group |
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Custom
Applications |
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As experts in developing GP
and SL customizations, we can deliver the solutions you need
to streamline your most critical
and time-consuming processes within GP and SL. With our experience
in delivering custom solutions for GP and SL, we have a superior
understanding of Microsoft Dynamics architecture. We have
worked with every module within GP and SL extensively and
know exactly which development tools to use for each specific
customization. Using a large repository of existing code
from previous customizations, we have developed our own "toolbox" for
developing new customizations which translates to significant
costs savings to customers. Our development team's throughout
knowledge of GP and SL allows us to provide accurate quotations.
As a result, our development services are virtually risk-free in that you will get exactly what you paid for, if not more.
If your accounting software is not functioning the way you
want it to, contact
us today to discuss your development
needs with a technical sales specialist.
When we develop a custom solution for you, our highest priority
is how our technology supports the attainment of your corporate
goals. With this priority in mind, we are dedicated to providing
superior quality services, strategically designed to support
all the stages of the application development life cycle.
For each of our projects, we apply the following 5 phase
software implementation methodology:
I. Plan and Understand
The key to getting what you want is ensuring that we know
exactly what that is. We formulate your requirements through
a distinct communication strategy where we:
• Discuss expectations, investment control, workforce planning, and capital planning
• Develop project policy and standard
• Perform a gap analysis
• Perform a feasibility analysis
• Set a project time frame
• Establish vendor, client, itworks. roles
• Schedule initial resources
• Complete a detailed implementation plan
• Review procedures
II. Design and Development
Based on your system's requirements, our specialized systems engineers and programmers
apply highly sophisticated analytical processes to the planning, design, and
layout of new applications including:
• Requirements analysis specification
• Conceptual/system design
• Logical detailed/program design
• Physical design
• Complex coding
• Detailed code review
III. Quality Assurance; Test, test, test!
Through our quality test process, exhausting and thorough testing is conducted
to ensure the system produces the right results. Software checks are administered
by both our experts and you to ensure the software is operating as it should,
compatible with your IT infrastructure and easy for end-users to work with.
• Unit test
• System test
• Acceptance test
• Evaluate security/confidentiality
• Integrity test
• End user assessment
• Software fixes
IV. Conversion
When we change or integrate our new software application with your old system,
we take a conservative approach to do it in the most efficient and safest way.
We consider all elements of the conversion process and work together with you
to provide:
• Detailed documentation
• Cutover strategy
• Activity schedule
• Workforce planning
• Security/recovery planning
• Transition assistance
V. Post-Implementation Support
After the new system is installed and the conversion is complete, our technical
specialists review the system with you to determine your support and maintenance
needs. We conduct:
• Post-conversion feedback
• Training
• Plan out strategy for updates and upgrades
• Assess end-user/final business benefits |
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